Privacy Policy

Last Updated: [Insert Date]

At Healthy Plant Shop (“us”, “we”, or “our”), we cherish our customers as much as we cherish our rare botanical specimens. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website usplantationnation.com (the “Site”).

1. Information We Collect

We collect information that helps us cultivate the best shopping experience for plant enthusiasts worldwide:

• Personal Identification: Name, email address, shipping address, and phone number when you make a purchase or create an account.
• Payment Information: Transaction details through our secure payment processors (Visa, MasterCard, JCB, PayPal). We do not store full credit card numbers.
• Plant Preferences: Information about the plants you browse or purchase to help us recommend suitable botanical treasures.
• Technical Data: IP address, browser type, device information, and pages visited to nurture our website’s growth.
• Communications: Records of your correspondence with our horticultural support team.

2. How We Use Your Information

Like carefully tending to our gardenias, we handle your data with care for these purposes:

• To process and ship your orders of rare azaleas, Japanese maples, and other botanical specimens
• To provide customer support regarding your plant purchases
• To improve our nursery offerings and website experience
• To send you relevant plant care information (with your consent)
• To comply with international agricultural export regulations
• To prevent fraud and protect our rare plant collections

3. Data Sharing and Disclosure

We value your privacy as much as we value our rare conifers. We only share information when necessary:

• Shipping Partners: With logistics providers to deliver your plants safely worldwide (excluding certain Asian and remote regions)
• Payment Processors: With secure payment gateways to complete transactions
• Legal Requirements: When required by law or to protect our botanical business
• Service Providers: With trusted companies that help our nursery operations (under strict confidentiality)

We never sell your personal information to third parties.

4. International Data Transfers

As we serve plant lovers globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure adequate protections are in place for these transfers, just as we ensure proper protection for our international plant shipments.

5. Data Storage and Security

We protect your information with the same care we give to our fragile camellias:

• Encryption technologies for sensitive data
• Secure servers with limited access
• Regular security assessments
• Retention only as long as necessary for plant-related transactions

6. Your Rights

You have rights regarding your personal information, including:

• Accessing and correcting your account information
• Requesting deletion of personal data (subject to legal requirements)
• Opting out of marketing communications
• Withdrawing consent where applicable

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help your browsing experience blossom:

• Essential Cookies: Necessary for processing your plant orders
• Preference Cookies: Remember your plant preferences and settings
• Analytics Cookies: Help us understand how customers interact with our site
• Marketing Cookies: Show relevant plant recommendations (with consent)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is cultivated for plant enthusiasts aged 18 and older. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy as our nursery grows. Significant changes will be communicated to our valued customers.